Zivra delivers an enterprise Digital Transformation solution for a luxury tequila brand in the United States and Mexico that was looking to expand beyond its tequilas and mezcal offering.
Zivra helped digitize the company’s booking system and developed an online reservation platform, successfully launching their enterprise-wide effort to expand into hospitality. The reservation platform features scheduling and reservation, cancellation, modification, payment processing, confirmation, and admin functionality.
All of the information collected is tied to their enterprise CRM solution where an admin interface allows admins to manage and modify the client and reservation cards. The reservation platform is also linked to a payment system to make this an integrated full-featured reservation platform. This reservation platform scales to include other hospitality experiences launched throughout the globe.
As touted in a recent Forbes magazine article, this intimate venue offers reservation-only tasting and gourmet food, and tequila pairing experiences for small groups. The company sought to provide a unique sensorial experience, taking their guests on an exclusive journey to explore the artistry and flavors of Mexico originally, and scaling globally in the future. Zivra’s digital transformation solution has helped them do just that and continues to provide digital transformation solutions in other areas.